FCCPC Opens Probe Into Uber’s Nigeria Exit

Nigeria’s competition regulator has opened a probe into Uber’s exit from the country, focusing on how the ride-hailing company is handling customers with unfulfilled services.

The Federal Competition and Consumer Protection Commission is looking at the manner of the exit, especially what it means for users who may still have pending service issues. The development turns Uber’s market withdrawal into a consumer-protection matter, not just a business exit.

Uber announced on September 2 that it would wind down operations in Nigeria and Uganda from the same date. The company said the decision affected only the two markets and would not change its operations elsewhere on the continent.

FCCPC chief executive Tunji Bello said the commission would examine the company’s handling of the withdrawal. TheCable reported him as saying officials were looking into the exit “particularly in respect of unfulfilled services to the customers.” Daily Post also reported the same regulatory probe.

The review comes days after NaijaTrend reported Uber’s Nigeria exit and a separate FAAN denial that airport charges forced the company out. Competitors including Bolt and inDrive have said they are looking to fill the space left by Uber.

Sources: Daily Post, TheCable